Frequently Asked Questions
Everything you need to know about bringing KOBO into your home.
What is the typical delivery time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces, our white-glove delivery service may take 10-14 business days to ensure safe handling and assembly.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer international shipping?
Currently, KOBO ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What materials are used in KOBO products?
We prioritize sustainability and quality. Our collection features FSC-certified woods, organic textiles, and recycled metals to ensure your home is both beautiful and eco-friendly.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Does KOBO offer interior design consultations?
We do! Our KOBO Design Team offers complimentary 30-minute virtual consultations to help you select the perfect pieces for your space and style.